Hi Tim,

I had a very kind note on my desk from one of the cleaning crew this morning. They accidentally broke a figurine on my desk. They offered to purchase a replacement or reimburse me. I do not hold them responsible for breaking the figurine, and don’t want them to be reprimanded. It was a inexpensive figurine that I got on clearance and I don’t need to be reimbursed or have a replacement.

Thanks for having such honest employees.

R.B., Healthcare Administrator 



I cannot remember if I had emailed you, so I apologize if this is a duplicate, but the floors look great!

—A. M., Building Manager



You guys are doing a great job!

—C.S., Brew Pub Manager



It was great to see you today.  I really appreciate how you handled this.  Customer service means a lot to me and I would love to take you up on your offer.  Sometimes things happen outside of our control and it reflects poorly on us as owners but when it comes to resolution, actions speak louder than words and you nailed it.

Thank you for assisting us.

—M.A., Business Owner


Thanks Tim,

you guys are doing a great job. The communication is hands over fists better than what we had for sure. I appreciate you being so hands on and easy to reach!

—A.L.,  Operations Manager

Don’t take their word for it—see for yourself!

It’s true: a picture is worth a thousand words. Take a look at a few before and after shots from customer jobs.